1. Introduction

Welcome to Auditec Solutions' Privacy Policy. At Auditec Solutions, we prioritize the privacy of the data we host. As our clients, our clients’ vendors and suppliers, our employees, and all other individuals and businesses we work with, we are committed to protecting your personal information that is entrusted to us. This policy outlines the types of information we collect, how we use it, and the measures we take to ensure its security in compliance with industry best practices such as the standards set forth in the General Data Protection Regulation (GDPR) and the California Consumer Privacy Act (CCPA).

2. Information We Collect

a. Contact Information

We collect personal details such as your name, email address, phone number, and mailing address. This information is essential for communication and providing you with our services.

b. Relationship Information

This includes data about your interactions with Auditec Solutions, such as your preferences, feedback, and any other details that help us understand your needs and improve our services.

c. Security and Compliance Information

To ensure the security of our services and compliance with applicable legal obligations, we collect data related to your usage of our systems. This includes login details, IP addresses, and information related to security incidents.

d. Third-Party Personal Information

We may receive and process personal information from third parties on behalf of our clients. This data is managed with the highest level of confidentiality and security. Please refer to Section 4 for more details on how we protect this personal information.

3. How We Use Your Personal Information

We utilize your personal information for various purposes, including:

• Providing Services: To deliver, maintain, and enhance our services, ensuring a personalized and efficient experience.
• Communication: To communicate with you regarding our services, updates, and promotional offers that may interest you.
• Security: To protect our services, users, and systems from fraudulent activities and security breaches.
• Compliance: To comply with applicable legal obligations and regulatory requirements, ensuring our operations meet the necessary legal standards.
• Improvement: To analyze and understand user behavior, allowing us to enhance our services and user experience continuously.

4. Protection of Third-Party Personal Information

We are committed to safeguarding any third-party personal information we process on behalf of our clients. Our data protection measures include:

• Confidentiality Agreements: Ensuring all parties involved in handling third-party data are bound by strict confidentiality agreements.
• Data Encryption: Utilizing advanced encryption technologies to protect data during transmission and storage.
• Access Control: Restricting access to personal information to authorized personnel only, based on the principle of least privilege.
• Regular Audits: Conducting regular audits and assessments to ensure compliance with data protection standards and identify potential vulnerabilities.

5. Your Privacy Rights

In line with GDPR

• Right to Access: You can request access to your personal information that we hold.
• Right to Rectification: You have the right to request correction of inaccurate or incomplete data.
• Right to Erasure: You can request the deletion of your personal information under certain conditions.
• Right to Restrict Processing: You have the right to request the restriction of processing your personal data under specific circumstances.
• Right to Data Portability: You can request the transfer of your personal data to another organization or directly to you, in a structured, commonly used, and machine-readable format.
• Right to Object: You have the right to object to the processing of your personal data in certain situations, including for direct marketing purposes.
• Right to Withdraw Consent: If we rely on your consent to process your personal information, you have the right to withdraw such consent at any time through written notification.

In line with CCPA

Right to Know: You have the right to request information about the categories and specific pieces of personal data we have collected about you, as well as the sources of that data, the purpose for collecting it, and the third parties with whom we share it.

Right to Delete: You can request the deletion of your personal data, subject to certain exceptions.

Right to Opt-Out: You have the right to opt-out of the sale of your personal information, however Auditec Solutions does not sell personal information.

Right to Non-Discrimination: You have the right not to be discriminated against for exercising any of your CCPA rights.

To exercise any of these rights, please contact us at . We will respond to your request within the timeframe required by the GDPR or CCPA, as applicable.

6. Data Protection Officer (DPO)

We have appointed a Data Protection Officer (DPO) to oversee compliance with this policy and GDPR requirements. If you have any questions or concerns about our privacy practices, you can contact our DPO at .

7. Data Transfers

Your personal information may be transferred to, and processed in, countries other than the country in which you are resident. These countries may have data protection laws that are different from the laws of your country. However, we will take all necessary measures to ensure that your data is treated securely and in accordance with applicable laws and regulations, this Privacy Policy, and industry best practices such as GDPR, and CCPA.

8. Data Retention

We retain your personal information for as long as necessary to fulfill the purposes for which it was collected, including for legal, accounting, or reporting requirements. Specific retention periods depend on the nature of the data and the purposes for which it is processed.

9. Changes to This Policy

We may update this Privacy Policy periodically to reflect changes in our practices or legal requirements. We encourage you to review this policy regularly to stay informed about how we protect your personal information. Thank you for trusting Auditec Solutions with your personal information. Your privacy is our priority, and we are dedicated to maintaining the highest standards of data protection and transparency.